The Curve Group’s HRO Service
Efficient HR administration and employee assistance services to save time and money, provide professional responses to employee enquires and maintain compliant employee records.
The Curve Group’s HR Outsource (HRO) solution provides businesses with HR administration spanning the entire lifecycle of an employee. It saves you time and money by taking care of day-to-day HR administration and queries from employees, allowing your internal teams to focus on more strategic HR projects and activities.
From generation of onboarding paperwork and pre-employment screening management, through to ongoing contract and employee record updates, managing inbound reference requests and conducting exit interviews, we seamlessly integrate with your business to deliver an effective HR administration process. We also include an Employee HR Assistance Helpline which delivers a front-line, responsive solution for employee HR queries. Employees are signposted to the relevant platforms, processes and teams to resolve their queries.
As a result of the service, employee records are maintained in line with UK employment law regulations, protecting businesses by reducing the risk of punitive action and litigation. Employee HR queries are resolved quickly so they feel supported, correct processes are followed and HR teams and Line Managers can focus on more strategic, added value projects.
The decision to outsource HR Administration to The Curve Group has had a remarkable impact on our team’s workloads.
Configurable HRO Solutions
Our HR Outsource solution is completely configurable.
We offer a comprehensive, modular range of HR administration across the entire employee lifecycle. Businesses can select the coverage they require, so we build solutions for our clients from the ground up every time. No two solutions are ever the same.
So whether you want us to deliver your entire HR administration requirements, or you want to outsource just the core areas such as on-boarding or exit management alongside your in-house team– we can help.
Outsourcing to The Curve Group has provided the resilience, capacity and capabilities required to underpin our HR function whilst reducing fixed costs.
HR File & Employee Data Audit
Interested in a HR File & Employee Data audit to assess how compliant your files are and build a business case for outsourcing HR?
High Touch, Personalised Delivery Team
Unlike many other HR Outsource providers, we do not operate a contact-centre type delivery model when you receive administrative support from a different person each time the service is used.
We build, train and deploy a dedicated team to deliver your HR outsource service. They become extended members of your own team, are embedded into your business and service users know them by first name. They understand you, your values and preferences and deliver a high-touch, personalised service at all times.
Technology Agnostic Service & Data Insights
As we are technology agnostic as a business, we can adopt your existing HR system, supporting you to make improvements to its functionality as required. If you have yet to invest in your own HR technology, we support you to identify, procure and implement a new system to digitalise your employee HR records and produce meaningful MI and data to inform tactical and strategic workforce decisions.
In addition, we deploy a ticket management system to allow categorisation of tasks and a process management tool to ensure all steps of each process are completed. This allows us to provide first class data reporting and service insights, identifying areas where employees would benefit from further training on HR software and processes to improve their ability to self-service.
Flexibility Aligned With Your Business Needs
We know that the world of business is rarely linear and sometimes there are peaks in administrative requirements or headcounts increase rapidly due to growth plans.
We can rapidly scale our HR administrative delivery capacity, thanks to our always-ready shared service centre delivery team, meaning we can support your business through any increases in demand with ease.
Get In Touch
Whether you already have a clear idea of what you want to outsource, or want to explore your options – we can help.
We know that every business is as unique as the people within it. That’s why we tailor our HR outsource service to meet each business’s unique requirements. Get in touch today, so we can find out more about what you need and how we can help.
We are ready to listen.
